Trust & Safety
Terms of Service
These terms describe the boundaries for using RogueTech tech support.
Effective April 9, 2026.
Scope of support
RogueTech helps customers understand, troubleshoot, organize, and document everyday technology issues.
Some account, warranty, billing, fraud, security, and platform decisions can only be handled by the company or institution that owns that system. RogueTech can help you prepare and understand next steps, but does not control those decisions.
Outcomes
RogueTech will make reasonable efforts to help with the issue you describe, but account recovery, device repair, refund approval, data recovery, and scam-loss recovery may depend on systems or decisions outside RogueTech's control.
Some issues must be handled by another company, financial institution, law enforcement, or another qualified professional.
Customer responsibilities
You are responsible for providing accurate information, keeping passwords private, maintaining backups where possible, and deciding whether to follow support guidance.
Keep passwords, full card numbers, recovery codes, government IDs, and unrelated sensitive information out of support messages.
Remote access
Remote access or screen sharing may be used only with your permission. You can stop access at any time.
You should close unrelated private files and windows before any screen share.
Limits
RogueTech does not provide legal, medical, investment, tax, or financial advice.
RogueTech may refuse or stop service for unsafe, abusive, unlawful, fraudulent, or out-of-scope requests.