What I help with
Not sure which one fits? Just choose the closest and tell me what's going on. If a quick check would save you money, or the fix really belongs with Apple or your bank, I'll tell you up front.
Trust & Safety
A scary text, email, or popup? Send it to me before you click, call, or pay. I'll tell you straight whether it's real and exactly what to do next.
Accounts
Locked out or stuck in a reset loop? I'll walk you back into your Apple ID, Google, Microsoft, or email account — without ever taking your password.
Devices
New phone, tablet, or computer? I'll get it set up right — accounts, backups, updates, and the privacy settings that matter — so it just works.
Cloud
iCloud or Google Drive driving you nuts? I'll sort out where your photos really live, why you're out of space, and what's actually safe to delete.
Apps & Billing
Seeing charges you don't recognize? I'll help you track down every subscription, cancel what you don't want, and make sure it actually stops.
Coaching
A patient, no-judgment session for whatever's got you stuck — for you or for a parent. Ask anything; we go at your pace.
Troubleshooting
Slow computer, weird error, printer that won't cooperate? I'll dig into what's actually wrong and get it working again.